We hope you love your Consciously Cool Chick purchase. If for any reason you are not totally happy, we gladly accept returns within 14 days of receipt. Items must be in their original condition (unused and unwashed) with tags and packaging. Returned items will be processed within 3-4 business days of receipt. Refunds will be in the original form of payment. Consciously Cool Chick is NOT responsible for return shipping charges.